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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jonelle Stroh

March 2, 2026

5  out of  5
rating by Jonelle Stroh
"Amazing service! Randy J. was very kind and well informed, he was able to clearly answer and explain any questions I had. Highly recommend!"
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Terry Kidd

February 28, 2026

5  out of  5
rating by Terry Kidd
"Was appreciative for the effort he put in for getting all my information switched over without issues as the previous agent retired."
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Mollie pate

February 27, 2026

5  out of  5
rating by Mollie pate
"Randy is the best! 10/10 recommend for all your insurance needs!"
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Laci Jack-jones

February 26, 2026

5  out of  5
rating by Laci Jack-jones
"Worked with Xander yesterday and set up some life insurance I didn’t think I needed life insurance due to my age but he was able to take time and explain the options for me and the benefits of getting life insurance that made sense thank you!!"
We responded:
"Thank you so much for the 5-star review! We’re glad Xander could help clarify your options and show you the benefits of life insurance that fit your needs. It’s always our goal to make sure our clients feel informed and confident in their decisions. We truly appreciate your trust and look forward to assisting you again in the future!"
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Neva Huhndorf

February 20, 2026

5  out of  5
rating by Neva Huhndorf
"Randy was very kind and professional when helping with our car insurance. He got us a great rate!"
We responded:
"Thank you for your kind words! I’m glad I could help you find a great rate on your car insurance. It was a pleasure working with you, and please feel free to reach out anytime if you need anything else!"
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Brandon Young

February 13, 2026

5  out of  5
rating by Brandon Young
"Very helpful and answers all questions asap. Helped me save so much $. Recommend 10/10."
We responded:
"Thank you so much for the awesome review! I’m glad I could help answer your questions quickly and save you money. Your recommendation means a lot to me! Don’t hesitate to reach out if you need anything else."
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Michael McCullough

February 13, 2026

5  out of  5
rating by Michael McCullough
"Randy has been great to work with. I used to shop by price. Changing every 6-12 months to find a better premium. Unfortunately that caught up to me when I had to file claims. Glad to be back with SF and I know I am in good hands with Randy. He’s reviewed my coverages with me and I am glad I can communicate with him directly."
We responded:
"Hey Michael, Thank you for the incredibly kind review! "
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Sylvan Harris

February 4, 2026

5  out of  5
rating by Sylvan Harris
"Fast to respond and get me a quote. All questions were answered and I’m pleased with the quote and service right from the start. Thank you!"
We responded:
"Thank you so much for your kind words! We’re glad to hear that you found our response quick and helpful, and that you’re pleased with the quote and service. We look forward to continuing to assist you. If you have any more questions, don’t hesitate to reach out!"
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Ashlee Bobbitt

January 29, 2026

5  out of  5
rating by Ashlee Bobbitt
"Randy & Michele have been excellent handling our account with precision, professionalism, and a proactive approach. I can-not recommend them enough - they go above and beyond and are so very deserving of a 5-Star rating."
We responded:
"Thank you so much for the kind words and 5-star rating! Michele and I truly appreciate your trust and the opportunity to work with you. Providing proactive, precise service is always our goal, and it means a lot to know that it’s making a difference. We’re grateful to have you as part of our agency family."
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Arian Austria

January 27, 2026

5  out of  5
rating by Arian Austria
"Randy just saved me $$$ today! I am so grateful he called and was able to help me find the best deal for my home and car. He is very knowledgeable and easy to talk to. He answered all my questions thoroughly. I’ve never spoken with an insurance agent who didn’t give off pressuring energy except him. Thank you so much Randy!"
We responded:
"Thank you so much! I’m glad I could help you save and make the process easy and pressure-free. I truly appreciate your trust and am always here if you need anything."
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Krystal Morales

January 24, 2026

5  out of  5
rating by Krystal Morales
"He is very nice and very helpful! Great person to answer all your auto questions!"
We responded:
"Krystal, thank you for the kind words and for going out of your way to leave a review — it really means a lot."
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Sasha Salazar

January 24, 2026

5  out of  5
rating by Sasha Salazar
"Informative and helpful with the questions I asked!"
We responded:
"Sasha, thank you for the kind words! It was great talking with you, and I hope you had a great time at the event. I really appreciate you taking the time to leave a review."
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brittany nelson

January 24, 2026

5  out of  5
rating by brittany nelson
"Very well spoken, was very clear and not pushy at all! Accommodation to my hearing disability while we spoke was a major plus!"
We responded:
"Brittany, thank you for taking the time to leave such a thoughtful review. I truly appreciate your kind words — they mean a lot."
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Magical Unicorns

January 24, 2026

5  out of  5
rating by Magical Unicorns
"What an incredible event! I'm so appreciative and look forward to you providing a quote for my families needs"
We responded:
"Thank you so much! I’m glad you enjoyed the event and really appreciate you taking the time to leave a review."
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Mullen

January 24, 2026

5  out of  5
rating by Mullen
"Randy was very kind and attentive. We also thank him for his initiative in reaching out and sponsoring at Fresh Cup Playhouse"
We responded:
"Thank you so much! I really appreciate your kind words and am grateful for the chance to support Fresh Cup Playhouse and connect with such a wonderful community."
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Shogundavis

January 24, 2026

5  out of  5
rating by Shogundavis
"Kind, personable and family orientated. Highly recommend."
We responded:
"Thank you so much for your kind words! It means a lot to me personally, and I truly appreciate connecting with people who value family and community as much as I do."
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Connie Brown

January 23, 2026

5  out of  5
rating by Connie Brown
"Randy is so personable and knowledgeable in his field. We have had to file 2 claims over the last year, and Randy was extremely helpful and made what could have been a stressful situation, very smooth."
We responded:
"Connie, thank you so much for sharing your experience. I’m glad I could make things a little easier during what could have been stressful situations, and I truly appreciate your kind words."
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PJ Jones

January 23, 2026

5  out of  5
rating by PJ Jones
"Randy approached us and was very kind and welcoming. I really appreciated the sponsoring playtime at FreshCup. His sales manner is respectable and he can get the job done! Thanks Randy!"
We responded:
"PJ, thank you so much for your kind words! It was great meeting you, and I truly enjoyed being part of the Fresh Cup Playhouse event. Your support and encouragement mean a lot."
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Bio Science with Barkley

January 23, 2026

5  out of  5
rating by Bio Science with Barkley
"Enjoyed meeting Randy. Kind and approachable."
We responded:
"Thank you so much! I really enjoyed meeting you as well and appreciate you taking the time to leave a kind note. It means a lot."
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Eva Ballard

January 23, 2026

5  out of  5
rating by Eva Ballard
"Friendly and family oriented guy! Definitely recommend."
We responded:
"Thank you so much! It’s always great connecting with someone who knows so many of the same people — Alaska really is such a small world. I’m looking forward to getting to know you better and seeing how I can help."
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Tara

January 23, 2026

5  out of  5
rating by Tara
"Super friendly agent! Seemed like a great person to work with."
We responded:
"Tara, thank you so much for your kind words! It was great meeting you, and I really appreciate you taking the time to leave a review."
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brent shibe

January 23, 2026

5  out of  5
rating by brent shibe
"Yesterday Randy called me after normal work hours to introduce himself. He was professional, helpful and asked me what he could do to make my insurance life easier. I was very impressed with the level of service. I look forward to working with Randy in the future."
We responded:
"Brett, thank you so much for your kind words! I really appreciate you taking the time to share your experience, and it means a lot to me that our first conversation left a positive impression. I’m looking forward to continuing to work with you."
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Tom Smith

January 22, 2026

5  out of  5
rating by Tom Smith
"Great experience with Randy. He was so knowledgeable and had my insurance needs taken care of in no time. Made the process so simple and smooth. Highly recommend him."
We responded:
"Tom, thank you so much for your kind words! I really appreciate you taking the time to share your experience, and I’m glad I could make the process simple and smooth for you. I look forward to continuing to work with you."
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A B

January 21, 2026

5  out of  5
rating by A B
"Randy was very helpful to our family and he helped answer all of our questions"
We responded:
"Thank you so much! I’m glad I could help your family and answer your questions. I truly appreciate you taking the time to leave a review."
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Sherri Culver

January 21, 2026

5  out of  5
rating by Sherri Culver
"Working with Michele is always a treat. She has a wealth of knowledge and answers any questions I have. Her energy is off the Charts. If you're looking for a great Agency Randy Jackson State Farm is the place to be and Michele Cooper is the person to see!"
We responded:
"Sheri, thank you so much for your kind words! We are extremely lucky to have Michele as one of the pillars of our office. Her energy, knowledge, and dedication make working with her a true pleasure, and we’re so glad it shines through for our clients."